Privacy Policy — Clearway

Introduction

Clearway is a product of Nyx Works, LLC ("we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our co-parenting coordination platform.

Information We Collect

Information You Provide

Account Information: Name, email address, and password when you create an account
Profile Information: Display name and account preferences
Child Information: Names of children for schedule management
Schedule Data: Custody schedules, events, and calendar entries
Expense Data: Expense records, amounts, categories, and receipts
Messages: Communications sent through the platform
Memories: Notes, photos, and other content you choose to save
Payment Information: Billing details processed by our payment provider (Stripe)

Information Collected Automatically

Usage Data: How you interact with the Service
Device Information: Browser type, operating system, and device identifiers
Log Data: IP address, access times, and pages viewed

How We Use Your Information

We use collected information to:

Provide, maintain, and improve the Service
Process transactions and send related information
Send administrative messages and updates
Respond to comments, questions, and support requests
Monitor and analyze usage patterns to improve user experience
Detect, prevent, and address technical issues or security threats
Comply with legal obligations

Data Sharing and Disclosure

We may share your information in the following circumstances:

With Co-Parents: Schedule, expense, and message data is shared with other parents in your account as intended by the Service
Service Providers: Third parties that assist in operating the Service (hosting, payment processing, email delivery)
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Encryption of data in transit and at rest
Per-account encryption keys for stored attachments
Secure authentication mechanisms
Regular security assessments

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes. You may request deletion of your account and associated data by contacting us.

Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Object to or restrict certain processing
Data portability

To exercise these rights, please contact us at privacy@nyxworks.com.

Children's Privacy

Clearway is designed for use by parents and guardians. We do not knowingly collect personal information directly from children under 13. Child information entered by parents is used solely for schedule coordination purposes.

Cookies and Tracking

We use cookies and similar technologies to:

Maintain your session and authentication state
Remember your preferences
Analyze usage patterns

You can control cookies through your browser settings, though some features may not function properly without them.

Third-Party Services

The Service integrates with third-party services including:

Stripe: Payment processing (Stripe Privacy Policy)
AWS: Cloud infrastructure and storage

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance.

Contact Us

For questions about this Privacy Policy or our data practices, please contact:

Nyx Works, LLC
Email: privacy@nyxworks.com